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David Mason London - Privacy Policy

David Mason London Website Privacy Policy

As is standard amongst all online shopping websites, it is necessary to have a privacy policy in relation to the information we collect from you our customer and website user. This Website Privacy Policy relates specifically to personal information we collect from you when you use the following websites

www.davidmasonlondon.com

www.davidmasonlondon.co.uk

www.davidmasonwatches.co.uk

and also in connection with any competitions, prize draws or giveaways we may run from time to time.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

 

Collection & Use of Information

All the information we collect and the way in which we use it is governed by the Data Protection Act 1998. This is governed by the Information Commissioners Office (ICO) www.ico.gov.uk. David Mason London Limited is registered with the ICO for Data Protection.

Here at David Mason London we value your information and privacy and as such only use this information to make your shopping or competition/prize draw experience easier. We require the information to process your orders, inform you of any delays or problems and to send you details of any special offers, promotions and new releases relating to David Mason London.

In respect of competitions, giveaways and prize draws we need to obtain appropriate information to enable us to inform you if you have won and also send you any prizes which you may have won.

In most instances the information we collect from you is your full name,  email address and telephone numbers for communication purposes, An invoice and delivery address so we can deliver your purchases and/0r a copy of our catalogue and other publications of ours. When an order is placed, we also collect via a third party (Paypal or other similar credit card processor) your credit or debit card detail.

We only hold the data necessary to offer services provided on our websites.

We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.

For the avoidance of doubt we never store credit or other payment card details.

 

Data Protection Act

David Mason London Limited is a registered user under the Data Protection Act 1998 and complies with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.

 

Data Protection Register

Data is only used for the purposes described in our entry on the Data Protection Register. Which can be found on the ico website at http://www.ico.gov.uk/

 

Sharing of your Data and Information

These are the circumstances were we may share some of your data with other parties:

-         With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or assist us in the service we provide to you. In these instances, we only provide them with the information they need to perform their function and they may not use the information for any other purpose.

-         In the event that our business assets are ever transferred, sold to or purchased by another company. Our data records are part of our business assets and as such will also be transferred, sold or purchased.

-         To external research companies whom we may ask to contact you directly for your opinions on our products and services. Again, we only provide them with only the information they need to perform their function and they may not use the information for any other purpose other than our research needs.

-         Data analysis companies, customer support specialists, webhosting companies and fulfilment companies e.g companies that co-ordinate mailings. Such third parties may be provided with access to your personal information if needed to perform their functions but only to the extent needed to perform their function and may not use such information for any other purpose.

-         We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

-         We may share commercial and technical data with our partners were a customer has accessed and used our website via a site belonging to one of our partners. However, such information will also be subject to our partners’ privacy policies.

 

Please note that we only share data with partners that operate their own privacy policy

You can rest assured that any checks we carry out are only done to confirm your identity and that your credit rating will not be affected.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

 

Data Security

All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. If you have any questions about your personal data or our privacy policy, please contact us at privacy@davidmasonlondon.com

Rest assured we are committed to protecting your privacy and use the latest technology to ensure information is protected to high standards. To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, David Mason London have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online in accordance with the Data Protection Act 1998.

 

Data Storage

For administrative reasons data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area).

 

Accessing your Information

To access all your personally identifiable information we have collected and held about you, and to correct any inaccuracies, please write to:

 

The Data Protection Officer

David Mason London Limited

53 Cambridge Road

Little Abington

Cambridgeshire

CB21 6BL

United Kingdom

 

Or

 

Email myprivacyinfo@davidmasonlondon.com

 

We will be required to take additional reasonable steps to verify your identity before granting access or making amendments so as to protect your privacy and security.

To obtain a hard copy of the information there will be a small administration charge applied in the sum of £10.00 per request.

 

Changes to our privacy policy

We reserve the right to amend or make changes to our privacy policy without notice, all such changes will be posted to the website and, where appropriate, through e-mail notification.

 

Our Email Policy

We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.

 

Email Options

If you subscribe to our email service via a partner site, that partner may wish to send you details via email of other products and services, which may be of interest to you. However when you subscribe directly to our email service you will be asked whether or not you wish to receive such emails.

 

Spam

In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.

 

Product Updates

We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.

 

Email Content

All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.

 

Use of Cookies

Our website uses "cookies" to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website.

A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. Cookies are not computer programs, and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s e-mail address etc. A cookie can be thought of as an internet user’s identification card, which tells a website when the user has returned.

Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.

More information on Cookies is available here.

 

Third Party Links

This website may contain links to or from other websites. These other websites are outside our control and not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may be different to ours.

We encourage you to read the privacy policies of the other websites you link to or from our website or otherwise visit.

 

Contact Us

If you have any questions relating to our Privacy Policy, Email Policy or Cookies please email us at cs@davidmasonlondon.com.

 

This policy was last updated on 20th December 2012